To ensure that the quality management system meets the planning, monitored and implemented properly and effectively. However, in order to reduce public record keeping quality, it can be stored in soft copy.

Such records must be provided and kept as evidence of progress. Guidelines for the implementation of MS ISO 9001:2008 in the public sector dated January 1, 2010. Examples of quality characteristics for the service is accuracy, convenience, politeness, efficiency, effectiveness, reliability, fast, honest and responsive. Examples of quality characteristics for the product is easily available, durable, clean, safe, can be tested, can be detected and easily transported. Quality is overall characteristics and attributes of a product or service that can meet the needs stated or implied. ISO 9000 are used more than 150 countries in the world. It was established on Februand is headquartered in Geneva, Switzerland. This organization is a federated body that combines the organization from around the world who are responsible for creating the standard in their respective countries. ISO refers to the INTERNATIONAL ORGANISATION FOR STANDARDISATION. Normally, refers to the audit schedule,the scope of what is written on the details of the schedule and scope of the questions are based on the table and its more focused on the daily tasks that were implemented at PTJ.Д®ither systems, QMS, ISMS or EMS in UPM only available two times only, namely internal Audit (carried out by officers of the UPM) and certification bodies (UPM has appointed SIRIM).There are also PTJ takes the initiative to implement Self Review before an audit for the purpose of reviewing the existing system is in good condition. CQA can apply but generally difficult to be exempted unless ask for appropriate date and time according to pre-defined audit period. The certification body generally chooses the sample by rotation and needs. Not to be if PTJ listed in the scope of certification and this is to meet the standard requirements.

Contoh soalan audit iso 9001